Shipping policy

Last updated: January 28, 2026

1. Processing Time

Orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped.

2. Shipping Methods & Timeframes

*Delivery times are estimates and may vary based on carrier delays, weather conditions, or other unforeseen circumstances.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on all orders over $100—the discount is applied automatically at checkout.

4. International Shipping

We ship to select international destinations. Please note:

• International shipping rates and delivery times vary by location
• Orders may be subject to import duties, taxes, and customs fees
• The recipient is responsible for all import charges
• Delivery times may be extended due to customs processing

5. Order Tracking

Once your order ships, you will receive an email with tracking information. You can also track your order by visiting our Order Tracking page.

6. Delivery Issues

If you experience any delivery issues, please contact us within 7 days of the expected delivery date:

• Package not received
• Damaged package upon arrival
• Incorrect items delivered

Email: support@shopthelink.com